{"id":264461,"date":"2026-07-16T14:10:48","date_gmt":"2026-07-16T12:10:48","guid":{"rendered":"https:\/\/www.f-zimmermann.com\/product-security\/"},"modified":"2026-11-04T17:20:53","modified_gmt":"2026-11-04T16:20:53","slug":"product-security","status":"publish","type":"page","link":"https:\/\/www.f-zimmermann.com\/en\/product-security\/","title":{"rendered":"Product Security"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row header-shadow\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.f-zimmermann.com\/wp-content\/uploads\/2026\/07\/header_Maschinensicherheit.webp\" width=\"1920\" height=\"850\" srcset=\"https:\/\/www.f-zimmermann.com\/wp-content\/uploads\/2026\/07\/header_Maschinensicherheit.webp 1920w, https:\/\/www.f-zimmermann.com\/wp-content\/uploads\/2026\/07\/header_Maschinensicherheit-1280x567.webp 1280w, https:\/\/www.f-zimmermann.com\/wp-content\/uploads\/2026\/07\/header_Maschinensicherheit-980x434.webp 980w, https:\/\/www.f-zimmermann.com\/wp-content\/uploads\/2026\/07\/header_Maschinensicherheit-480x213.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" class=\"wp-image-264443\" alt=\"Maschinensicherheit; security\" title=\"header_Maschinensicherheit\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section background-off-white\">\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1><strong>Product Security (PSIRT)<\/strong><\/h1>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module intro\"><div class=\"et_pb_text_inner\"><p>The security of our machines, control systems, software, and digital solutions is of the highest priority to F. Zimmermann GmbH . Cybersecurity and product security are integral parts of our product development process. Nevertheless, despite comprehensive development, verification, and testing procedures, security vulnerabilities can never be completely ruled out.  <\/p>\n<p>If you discover a potential security vulnerability affecting a Zimmermann machine, software solution, or digital service, we kindly ask you to report it to us. Your report helps us assess potential risks, take appropriate corrective actions, and continuously improve the security of our products. <\/p>\n<h3><strong>Reporting a Security Vulnerability<\/strong><\/h3>\n<p>Please send your report by email to: <a href=\"mailto:psirt@f-zimmermann.com\">psirt@f-zimmermann.com<\/a><\/p>\n<p>Automated Security Notifications<br \/>You can also find an RFC 9116-compliant security.txt file at:<a href=\"https:\/\/www.f-zimmermann.com\/.well-known\/security.txt\"> https:\/\/www.f-zimmermann.com\/.well-known\/security.txt<\/a><\/p>\n<p><strong>What information do we need?<br \/><\/strong>To enable us to process your report as quickly and efficiently as possible, please provide the following information whenever available:<\/p>\n<ul>\n<li>Affected machine or product<\/li>\n<li>Machine or serial number<\/li>\n<li>Software, firmware, or control system version<\/li>\n<li>Description of the security vulnerability<\/li>\n<li>Steps required to reproduce the issue<\/li>\n<li>Potential impact (e.g., unauthorized access, manipulation, loss of availability)<\/li>\n<li>Screenshots, log files, or any other relevant technical information<\/li>\n<\/ul>\n<p>Incomplete reports will also be reviewed and investigated.<\/p>\n<p><strong>Responsible Disclosure<\/strong><br \/>We support the principles of **Coordinated Vulnerability Disclosure (CVD)** and encourage responsible reporting of security vulnerabilities. We kindly ask you to: <\/p>\n<ul>\n<li>Refrain from publicly disclosing the vulnerability before a coordinated solution has been developed.<\/li>\n<li>Not modify, delete, or download any data.<\/li>\n<li>Avoid conducting attacks or tests that could impair the operation, availability, or integrity of a machine or system.<\/li>\n<\/ul>\n<p>All reports are treated confidentially and used exclusively for investigating and resolving the reported security vulnerability.<\/p>\n<p><strong>How We Handle Your Report<\/strong><br \/>Once we receive your report, it will be evaluated by our Product Security experts. Our process includes: <\/p>\n<ul>\n<li>Acknowledging receipt of your report<\/li>\n<li>Technical analysis and assessment of the reported vulnerability<\/li>\n<li>Evaluating the potential impact<\/li>\n<li>Developing appropriate mitigation measures<\/li>\n<li>Informing affected customers where necessary<\/li>\n<li>Providing software updates or security patches, if applicable<\/li>\n<\/ul>\n<p>Our goal is to resolve potential security risks promptly, transparently, and responsibly.<\/p>\n<p><strong>Scope<\/strong><br \/>This policy applies to: F. Zimmermann GmbH portal milling machines and related online services<br \/>This policy does <em>not<\/em> apply to products, software, or services provided by third-party manufacturers or suppliers.<\/p>\n<p><strong>Data Protection<\/strong><br \/>Any personal data submitted as part of your security report will be processed solely for the purpose of handling your report and in accordance with applicable data protection laws.<\/p>\n<p>For further information, please refer to our <a href=\"https:\/\/www.f-zimmermann.com\/en\/privacy-policy\/\">Privacy Policy <\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":264460,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-264461","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product Security - Zimmermann<\/title>\n<meta name=\"description\" content=\"The security of our machines, control systems, software, and digital solutions is of the highest priority to F. 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